Content
Contact details, WhatsApp button and map
Phone, WhatsApp, email, address, map link and opening hours; the floating WhatsApp button and the quick contact bar on phones.
On this page
On first setup, the Contact section is filled from Settings › Company details; whatever you change here applies only to the site. To publish the site you need at least one way to reach you (phone, WhatsApp, email or quote form).
Fields
| Field | What happens on the site |
|---|---|
| Phone | A Call button; tapping it on a phone starts a call. |
| A Message us on WhatsApp button; the chat opens with a ready-made message. Use the phone number for WhatsApp copies your phone number into this field. | |
| A Send an email link. | |
| Address | Your address line; plus Open in Maps if there's a map link. |
| Map link | The “Share” link of your business on Google Maps (starts with https://). |
| Opening hours | E.g. “Weekdays 09:00–18:00, Saturday 10:00–14:00”. |
| Profile links | Google Business Profile and social media (Profiles). |
- PhoneA Call button; tapping it on a phone starts a call.
- WhatsAppA Message us on WhatsApp button; the chat opens with a ready-made message. Use the phone number for WhatsApp copies your phone number into this field.
- E-mailA Send an email link.
- AddressYour address line; plus Open in Maps if there's a map link.
- Map linkThe “Share” link of your business on Google Maps (starts with https://).
- Opening hoursE.g. “Weekdays 09:00–18:00, Saturday 10:00–14:00”.
- Profile linksGoogle Business Profile and social media (Profiles).
What does the WhatsApp message look like?
When a visitor taps the WhatsApp button, the chat opens with a ready-made message: “Hello {company}, I'm writing from your website. I'd like a quote for a job.” If they came from a service page, the message also names the service. That way you know the message came from your site.
Floating WhatsApp button and quick contact bar
When Floating WhatsApp button on desktop is on, a green button sits in the bottom-right corner of the page on computers. On phones there's no need for it: the Quick contact bar (call, WhatsApp, quote) is already at the bottom of the screen. You need to add a WhatsApp number before you can use the button.
Getting the map link
- Open your business or your address on Google Maps.
- Tap Share and choose Copy link.
- Paste the link into the Map link field and save.
Related topics
- Google Business Profile and social media linksLinking your business on Google Search and Maps with your site in both directions; showing Instagram, Facebook, YouTube and other profiles on your site.
- Requests from your site: quote form and instant priceHow visitors see prices and request quotes, where the buttons appear and how requests land in your inbox.
- Announcement bar and intro videoShowing a short notice at the very top of your site, and adding a YouTube or Vimeo video without tracking visitors.
- Editing, reordering and hiding sectionsThe sections on your home page, what each one shows, changing their order and hiding a section.
- Intro section: headline, subheadline, cover image and buttonsThe headline, short intro, cover image and quote / WhatsApp buttons at the very top of the page.
- Services and service pagesEditing service cards, linking recipes, giving a service its own page and the instant price on service pages.